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Client Rental Agreement – Viewpoint

I agree to adhere to the following terms and conditions:

Lessee: Only the reserving party will be considered the Lessee. The Lessee will be held responsible for the payment and other lease holder responsibilities enumerated in the rental agreement.

I understand and accept that Viewpoint de Puerto Angel CA is not the actual owner of the accommodation and services that I am contracting and are not acting as the agent for the Lessee or individuals that own or control these services and hereinafter referred to as the Lessor, Owner or Lessor’s Group. Viewpoint de Puerto Angel CA is a private residential condominium primarily occupied by Unit Owners hereinafter referred to as the Unit Owners Group. The Board of Directors of Viewpoint de Puerto Angel CA are acting on behalf of the Unit Owners Group in order to maintain the security and tranquility of the property and reserve the right to enforce any of the terms of this agreement on their behalf. All concerns or complaints concerning the accommodations are to be addressed to the Lessor or their Leasing Agent named in this agreement. The Lessor and Leasing Agents may in turn address any of their concerns to the appointed member of the Board of Directors.

I agree not to hold Viewpoint de Puerto Angel CA responsible should any of the Lessors their Agents or suppliers: 1) fail to provide the services I have purchased; 2) fail to comply with any applicable law; or 3) engage in any negligent act of omission that causes me any sort of injury, damage, delay or other inconvenience.

I agree not to hold the staff, management or administrators of Viewpoint de Puerto Angel CA or any member of the unit owners group for any bodily injury or property damage incurred by me or any member of my party no matter how caused.

** For peace of mind, it is STRONGLY RECOMMENDED you purchase trip insurance when booking. There are many companies on the internet offering a wide variety of coverage.

Terms of Payment:

  • 50% of the total rental price is due within 48 hours from the time of submitting the rental agreement.
  • Bookings shall be confirmed by email by the Company on payment of the deposit.
  • Receipt of any deposit prior to the Company’s written confirmation of the reservation shall not constitute acceptance of any booking.
  • The balance shall be payable prior to the commencement of the holiday:
    • 30 days prior for 1-3 week stays
    • 90 days prior for 4+ week stays
  • Holidays booked less than 4 weeks from its commencement will be paid in full upon booking.
  • All payments shall be made to the Company as stated at the top of the booking application form, by credit card, email money transfer, wire transfer or in cash.

Guest Cancellation Policy: PLEASE READ CAREFULLY. Cancellations should be in writing and are effective from the date we receive and acknowledge your fax or email. Cancellations should be in writing and are effective from the date we receive and acknowledge your fax or email. 

Guest Cancellation:

Cancellations should be in writing and are effective from the date we receive and acknowledge your fax or email. 

 For Monthly Rentals:
  • Cancellations made from day of confirmation until 90 days prior to arrival – 20% of the total rent as cancellation fee.
  • Cancellations made 89-30 days prior to arrival— 50% of the total rent is non refundable.
  • Cancellations made 29 days or less prior to arrival—100% of total rent as cancellation fee.

For Weekly Rentals: 

  • Cancellations made from day of confirmation until 90 days prior to arrival—10% of the total rental as a cancellation fee.
  • Cancellations made 89-30 days prior to arrival—20% of the total rental as a cancellation fee.
  • Cancellations made 29 days or less prior to arrival—100% of total rent as a cancellation fee.

We STRONGLY RECOMMEND that you purchase trip insurance with clauses to cover you for any reason you might have to cancel.

Property Availability: In the event that the property is rendered unavailable due to hurricane, flood, fire, unexpected major repairs, sale of the property, etc. Viewpoint de Puerto Angel CA and Unit Owner shall be held harmless by Lessee. The Unit Owner will offer to re-schedule at the same property for arrival within 12 months. Any difference in the rate between the original booking and the re-scheduled time will be the responsibility of the Lessee. If the property is not available for re-schedule then all monies received will be refunded. We STRONGLY RECOMMEND that you purchase trip insurance with a clause that will provide a full refund for this type of cancellation.

Evacuation Policy: If the Lessee is requested to evacuate the property by the property manager, they must do so. Lessee is responsible for their own transportation and alternative accommodation in the case of a mandatory evacuation. No refund or price adjustment will be issued for hurricane evacuations, floods, threats of terrorism or any other reason that might cause a guest to evacuate the property. We STRONGLY RECOMMEND that you purchase trip insurance with a clause that will cover you for any disruption due to an evacuation.

Construction Disturbance: There is a possibility of construction and maintenance disturbance. There is no requirement for the Lessors Group or Viewpoint de Puerto Angel CA to notify the public prior to a project starting. So while there may be no construction on the property at the time you make a booking, there is no guarantee that there will not be construction when you arrive. It is not Viewpoint de Puerto Angel CA or the Lessors responsibility to advise Lessee of construction. We cannot move guests, re-schedule, or make price adjustments due to construction. No refund or rate adjustment shall be made for any disturbance such as construction at nearby properties or noisy parties at other villas, condos or hotels.

Questions, Complaints, Maintenance & Rate Adjustments: You should be aware that the properties are privately owned, so décor, colors, inventories and even amenities may change at the owners discretion. The owner or their administrator will be available to handle questions, complaints and supervise property maintenance. In case of a maintenance problem, the property owner or administrator will strive to have the problem repaired as soon as reasonably possible after being notified. However, NO REFUND, or RATE ADJUSTMENT shall be made for missing amenities, unforeseen failures such as the supply of electricity, water, pool filtration systems, air conditioning, telephone, television or satellite service, appliances, etc. Your agreement is for a specific property that is privately owned. We cannot move you to another property if you have a problem or complaint with the property you have rented. No shows, late arrivals, reductions in the number of guests, and early departures are all non-refundable.

The management and staff of Viewpoint de Puerto Angel CA assumes no responsibility if unit keys are not available upon arrival;  this is the responsibility of the unit owner.

Please be sure to bring your cell in case of an emergency as the condo unit does not have a phone.

Maps, Keys & Wi-Fi Code: The Lessor or Leasing Agent will provide you with maps to the location prior to your arrival. Viewpoint is a gated community with 24-hour on site security. If your arrival is after normal office hours for the Condominium Administrators office arrangements will be made to provide you with the unit keys upon your arrival to the Property. The Wi-Fi Code will also be provided prior to your arrival.

The management and staff of Viewpoint de Puerto Angel CA assumes no responsibility if unit keys are not available upon arrival; this is the responsibility of the unit owner.

Please be sure to bring your cell in case of an emergency as the condo unit does not have a phone.

Personal Property/Valuables: Please use the security safes provided. Follow all instructions given in the guest book or provided by the Administrator. Lock all doors when you are not in the unit. Do not leave money or valuables unattended. Neither Viewpoint de Puerto Angel nor Owner will be held liable for any thefts. Thoroughly check all drawers and closets before departing. Viewpoint de Puerto Angel takes no responsibility and is under no obligation for the return of left behind items. Upon request and at the Guest’s expense which includes a $100.00 CAD fee the unit owner will endeavor to arrange the turn of left behind property.

Registered Guests: Only registered guests are allowed at all on the property. Permission of the Administrative Office Manger must be obtained for any non-registered casual guest access to the property.
Exceeding the maximum occupancy of two persons per bedroom or having non-registered guests on the property could forfeit the security deposit and may result in you being asked to vacate immediately. Casual visitors are allowed inside the CONDOS between 9:00 AM and 11:00 PM. but not necessarily on the condo common areas and pool. Guests must adhere to all condo complex rules, which will be listed in the condo unit.

Quiet Enjoyment & Parties: Viewpoint de Puerto Angel CA is a private residence. The property owners wish to maintain the quiet enjoyment of their property. Rental is to responsible adults only. Absolutely NO parties or functions are allowed without advance WRITTEN permission from the Unit Owners Group. Guests shall be sufficiently quiet and peaceful, so as not to disturb the residents.

Student Groups/House Parties: No house parties large family reunions, weddings, receptions or ‘spring breakers’ are allowed. If guests are found to be having a party in any of the units, everyone will be asked to vacate the premises. No refunds will be given.

Check in – Check out Time: Check in is after 4:00 P.M. and check out is before 11:00 A.M. Early check-ins and late check-outs can not be accommodated when there is a change over of guests occurring on the same day.

Check out: Please ensure you leave the unit in the same general condition it was when you arrived, including:

  • Dishes, Pots, Pans, Silverware, and Utensils are washed, dried and put away.
  • Stove, oven and kitchen appliances are clean.
  • Refrigerator is clean.
  • BBQ grill is clean.
  • Windows and doors are closed and locked. All lights are turned off to conserve energy.
  • All garbage and trash is bagged and left in outside trash cans near the gate.
  • Property is left neat and in order.

Minimum age required to rent unit is 25 years and the person booking the rental must stay at the unit for the entire rental period. Sub-leasing or parents renting for their children under the age of 25 is NOT allowed.

Sub-Leasing: It is against policy for you to sub-let your unit. Example: Should you reserve a unit for a month, it is expected that you will be staying there, not you for several days, then your neighbour, relative, employees, etc. for several days or weeks to make up the month.

Smoking: There is no smoking allowed in the common area of the building or inside the properties. Only dedicated condos allow smoking on the terrace only. If you have selected a dedicated smoking property, please ensure that you smoke only on the terrace with the patio doors closed. Please use the provided ashtray. Do not throw cigarette butts over the terrace. If guests are found to be smoking on common areas, inside properties or unauthorized terraces you will be asked to vacate the premises. No refunds will be given.

Trash: Trash must be deposited in the outdoor trash container located near the front gate. Please do not leave trash bags on decks as it attracts animals.

Access and use of private items: The property owners, or their staff, may enter to perform any repairs or maintenance as necessary. If the property is put on the market for sale, the owner reserves the right to allow the property to be shown, but only by advance appointment made with guests. Every effort will be made to schedule such brief showings at a time convenient to you, to respect your privacy, and not interrupt your vacation. Locked closets, storage rooms, cupboards, pantries, laundries, and garages are reserved for the owner and not part of this rental. Rearranging the furniture, using couches and pillows as beds, or removing any item from the property other than beach towels, snorkeling/dive equipment, bicycles and golf equipment is prohibited.

Children: The minimum age for children at Viewpoint de Puerto Angel is 12 years of age. Viewpoint is a Private Residence. Parents should be aware that the property is not without inherent risks and is not child friendly. While this is in no way considered to be the comprehensive list of dangers, you should consider that the swimming pool is not fenced off and the shallow end does not have an effective physical barrier from the deeper end. Railings on balconies can look like a climbing gym to kids. Tiles can be very slippery when wet. The property is located on a cliff overlooking the ocean with no safety fences and a steep drop to the rocks and ocean below. There are no lock offs for cupboards, drawers or electrical outlets. Storage/maintenance rooms with poisonous chemicals may not always be locked off. There are no child gates to block stairways. Corners are not rounded. There may be pieces of art, various decorations, books, games etc. throughout the unit that could be within reach of little hands, which you will be responsible for. Parents just need to know that children must be supervised closely.

Responsibility: The Lessee named in this agreement will be responsible for the property and its contents during occupancy. Lessee must ensure windows and doors are securely locked when not on the premises, and must observe all cautions, as given in the ‘Guest Book’ or from the Office Administrator/Manager. The Lessee will be responsible for themselves and all guests on the property. The Lessee acknowledges that Viewpoint de Puerto Angel, its owners, employees, and agents do not carry personal liability insurance and can not be held responsible regardless of fault, for any accident, loss, damage or injury suffered by the Lessee, members of their party or any other guests which the Lessee or their party have allowed access to the property, regardless if said loss is a result directly or indirectly from acts of god, danger incident to the sea, any body of water, fire, breakdown of machinery, equipment, acts of government or other authorities, de jure or de facto, wars (whether declared or not), hostilities, civil disturbances, strikes, riots, thefts, pilferage, epidemics, quarantines, custom regulations, delays or cancellations of or changes in itineraries or schedule or from acts of omission of any airline. Furthermore, the Lessee will release and hold harmless any and all parties involved with the rental, management and reservations of the property and to release and hold harmless it’s owners or representatives for any loss or damage to personal property or for any injury and/or death.

Damage/Non refundable Damage Insurance Fee (ARDI):  Lessee agrees to pay a non refundable Damage Insurance Fee.  You as the Lessee agree to take all reasonable steps to ensure that your family and other guests in your party adhere to the rules and regulations affecting the property. 

In the event of any damage to the common property of Viewpoint de Puerto Angel CA, such costs will be adjusted on the account of the Unit Owner and Lessor renting the unit to the Lessee.

Viewpoint de Puerto Angel complex rules:
• The maximum number of people permitted to stay in a condo is 2 people per bedroom This means a 2 bedroom allows 4 people, and a 3 bedroom allows 6 people.
• No pets. Guests arriving with pets will not be allowed to stay.

• No smoking in common areas or inside property.
• Do not compromise the natural beauty of Viewpoint de Puerto Angel CA by hanging towels on railings or littering common areas.
• Noise must be reduced on terraces and in the common areas after 11 pm.
• Do not store or leave items in common areas.
• Only one car per condo is permitted in the parking lot.
• Do not park in roadways or access roads.
• Renters staying at Viewpoint de Puerto Angel CA are invited to have full access to the pool
• Renters are not allowed to invite friends or family not registered at Viewpoint de Puerto Angel CA to use the facilities.
• Enjoy this spot in paradise and respect the rights of others to do the same.

Pool Rules
• No glass containers.
• No lifeguard on duty. Swim at your own risk.
• Children must be accompanied by an adult.
• No running in the pool area.
• Music equipment and stereos may be used with individual headphones only.
• No loungers or chairs in the pool.
• Persons with open sores or lesions are not permitted to use the pool.
• Glass, ceramic or sharp objects are forbidden in the pool area.
• No objects are allowed in the pool except inflatable or soft devices that do not interfere with swimmers. Objects having been exposed to sand and salt water are not to be cleaned in the pool. The shower should be used for that purpose.
• No pool furniture shall removed from the area for personal use.
• Users of the pool are encouraged to shower before entering the pool.
• Hours of use of the pool and quiet times are to be established by the management of Viewpoint de Puerto Angel CA
• No noise in the pool or pool area between 11.00 p.m. and 8:00 a.m.

Penalty for Violation of this Agreement: If Lessee violates any of the conditions or restrictions of this Agreement, the Lessee agrees that the Agent and/or Manager of the property may terminate this Agreement and enter the property. Upon notice of termination of the Agreement, the Lessee and all invitees shall vacate the property immediately without being entitled to any refund of rent or security deposit.

Accidental Rental Damage Insurance Plan (ARDI): The Lessors Group charges a mandatory damage insurance fee to provide coverage for accidental damages to the vacation rental property during your stay. This fee replaces a security deposit which eliminates having to put up a security deposit or deal with having your deposit returned when you get home. Return home with vacation memories, not repair costs. Including ARDI with your reservations ensures that the cost and repair of covered accidental damage will be handled between the rental property and the insurance company.

Electricity Charge: The Lessee agrees to pay an electricity deposit determined by the length of stay. An initial/final meter reading will be taken to calculate the total kWhs used. The Renter will be only charged the electricity used at the current kWh rate. 

These arrangements are completely separate from any agreement expressed or implied between the Lessee named in the agreement and Viewpoint de Puerto Angel CA.